Support that creates solutions

Your role

• You will assist our international client base with technical issues and user inquiries regarding our innovative products in the field of analog equipment and materials.

• You will document customer inquiries—from analysis through to resolution—in our global ticket system (Salesforce).

• As the first point of contact for our customers, you will collaborate with internal and external partners to ensure the best possible solutions.

• As the interface to our developers, you provide valuable input to further improve our products.

Your profile

• A completed education in dental technology
• Technical expertise and experience working with laboratory equipment such as firing, pressing, or sintering furnaces
• A strong service orientation
• Interest in our customers and a desire to understand and solve their challenges
• Very good German (C1 level) and good English skills (at least B2 level) required; additional foreign languages (Italian/French/Spanish) are a plus

What we offer

• A global, purpose-driven company with over 3,600 employees.
• A culture of innovation and collaboration.
• Learning and development tailored to your growth.
• Attractive benefits.