Quality Assurance Associate

Are you passionate about quality management, process improvement, and ensuring compliance in a regulated environment? Ivoclar is looking for a detail-oriented and analytical professional to join our team as a Quality Assurance Associate.

In this role, you'll take ownership of coordinating and managing nonconformities, ensuring timely resolution and documentation while supporting compliance with global quality standards. You'll play a key role in monitoring process performance, analyzing data and trends, and driving continuous improvement initiatives across the organization.

As a trusted partner to cross-functional teams, you'll help maintain transparency through meaningful reporting, support informed decision-making through data-driven insights, and contribute to the ongoing optimization of products and processes. If you're proactive, organized, and passionate about quality excellence, we'd love to hear from you.

Your role

• Non-Conformity Coordination

  • Coordinate, assess, and document nonconformities and related actions

  • Follow up on nonconformities in the IT system to ensure timely processing and closure

  • Ensure consistent application of standards across interfaces

  • Analyze data to identify trends and support the identification of improvement opportunities

• Process Monitoring & Reporting

  • Monitor relevant KPIs and support data accuracy and reliability

  • Analyze performance data to identify deviations and risks

  • Prepare reports and support data-driven insights for stakeholders

  • Contribute to continuous improvement based on data analysis

• Additional Tasks

  • Support cross-functional alignment in operational topics

  • Contribute to decision preparation based on process understanding and available data

Your profile

• Professional:

  • Completed bachelor's degree in any related field

  • 2-3 years of professional experience in quality management, quality assurance, or a regulated environment (e.g. MedTech, Pharma, manufacturing)

  • Basic understanding of nonconformity management processes

  • Basic knowledge of applicable quality standards (e.g. ISO 13485) and regulatory requirements is an advantage

  • Experience with quality management systems and/or IT tools (e.g. SAP, Service Now) is desirable

  • Confident handling of MS Office applications, especially Excel

  • Basic understanding of data analysis and KPI monitoring

  • Good English skills (written and spoken); additional languages are an advantage

• Personal:

  • Structured and reliable way of working

  • Analytical thinking with the ability to interpret data and identify trends

  • Good communication skills and ability to collaborate across functions

  • Team-oriented with a proactive and solution-focused mindset

  • Ability to prioritize tasks and maintain overview in operational work

What we offer

• TRAINING: You will work with various members of our team locally and onshore to ensure you are set up for success.

• SUPPORT: A close-knit coaching and mentoring system to help you ease into the company and into your role with confidence.

• COMP & BEN: Ivoclar believes in compensating employees fairly for their skills and experience and has designed the total rewards package for long-term relationships.

• TOOLS: Everything you need to help you do your work will be provided.

• WORKING ENVIRONMENT: Ivoclar prides itself on being a family-owned company with strong values so everyone we bring in becomes part of that global family.

Compensation Data

PHP 23,000 - PHP 30,000